Privacy Policy

Privacy Act 2020

We collect personal information from you, including information about your:

  • name
  • contact information
  • location
  • computer or network
  • interactions with us
  • billing or purchase information

We collect your personal information in order to:

  • Obtain correct identification of the client
  • ACC details and financial information

Besides our staff, we share this information with:

  • Life Insurers and ACC in order to accurately identify the client and obtain information required.

Providing some information is optional. If you choose to not advise relevant personal information, we will be unable to correctly protect the life assured.

We keep your information safe by storing a hard copy in locked filing cabinets and in cloud-based storage facility that is securely protected by Acronis. Your data is password protected and we only allow key staff to access it.

We keep your information for seven years if our relationship ceases, at which point we destroy it by securely erasing all digital and electronically stored information and shredding documents.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.

If you’d like to ask for a copy of your information, or have it corrected, please contact our privacy officer, Yvonne Procter by email to, or phone 0800 444388, or write to Insurance Works, P O Box 44266, Pt Chevalier, Auckland 1246.

What our clients say

  • ""Yvonne always responds to my referrals promptly. She pays diligent attention to them. She is knowledgable about the full range of life insurance products. She provides good advice that is applicable to the prospect or client.""


  • ""I would like to take this opportunity to express my great thanks to Yvonne for her incredible patience and professionalism while assisting us with our insurance needs. She met with my husband and myself on several occasions and thoroughly explained all our options. Yvonne was very friendly and explained the policies in a manner that was simple to understand, omitting all the confusing jargon. She was extremely knowledgeable and took the time to truly understand our business and family needs, ensuring a solution that tailor-made for us! I highly recommend Yvonne to anyone in need of some guidance with their insurance needs. She’s truly the best! ""

    Angela Murray (Redspark Creative)

  • ""Yvonne organized health insurance for me and got me an excellent deal! She also managed to reduce my A.C.C.bill. Great service! ""

    Bjorn Leigh (H4 BUILDERS LTD)

  • ""Further to a personal enquiry I would like to say that Yvonne has changed my general opinion of Insurance Brokers – with Yvonne it’s not all about sell, sell, sell, it’s about building a long standing relationship, she listens and then provides informative, sound and professional advice surrounding all aspects of your life and career. ""

    Tori Mortimer (ASSISTANT.CO.NZ)

Latest articles

My mate had an accident and ACC hardly helped

When a family’s world falls apart around them!

Why would you pay for it? We get it for free don’t we?